— SERVICES FOR SMALL BUSINESSES

Practical support for the technology your team uses every day.

Start with one urgent problem or engage us for a planned improvement. We keep the scope clear, explain your options and build around your actual business needs.

01 / PRODUCTIVITY

Microsoft 365 Support

Build and maintain a Microsoft 365 environment that is organized, secure and straightforward for your team to use.

Tenant setup and configuration review
Business-plan and licence guidance
User, group and shared-mailbox administration
Exchange Online and Outlook troubleshooting
Teams setup, meetings and collaboration
SharePoint sites, libraries and permissions
OneDrive setup, sharing and synchronization
Email and file migration into Microsoft 365
Retention, sharing and administrative settings
User guidance and ongoing administration

02 / EMAIL

Email Security & Deliverability

Protect your domain from impersonation and help legitimate customer, invoice and quote emails reach their destination.

SPF record design and correction
DKIM enablement and key validation
DMARC rollout, reporting and enforcement planning
DNS and mail-flow assessment
Spam-folder and rejected-message troubleshooting
Microsoft 365 anti-phishing configuration
Safe Links and Safe Attachments guidance
Shared mailbox, alias and forwarding review
Compromised-account response assistance
Email-platform migration and cutover support

03 / AUTOMATION & AI

Workflow Automation & AI-Assisted Workflows

Reduce repetitive administrative work with practical automation and carefully selected AI assistance, while keeping people in control of important decisions.

Process discovery and automation assessment
Power Automate cloud flows
Approvals and escalation workflows
Customer or employee intake routing
Lead, invoice and follow-up reminders
Document creation, filing and summarization
Email drafting and classification assistance
Teams, Outlook, Forms and SharePoint automation
Human review and approval checkpoints
Testing, documentation and workflow monitoring

04 / SEARCH VISIBILITY

Technical SEO & Search Performance

Improve the technical foundation that helps search engines crawl, understand and display your website while giving visitors a faster, more reliable experience.

Technical SEO audits and prioritized recommendations
Google Search Console setup and issue review
Crawlability and indexation troubleshooting
XML sitemap and robots.txt configuration
Page titles, meta descriptions and heading structure
Canonical tags and duplicate-content controls
Schema markup and structured-data validation
Core Web Vitals and page-speed improvements
Broken links, redirects and URL-structure cleanup
Local SEO technical setup and performance reporting

05 / RESILIENCE

Backup & Recovery

Plan protection around the data your business cannot afford to lose and confirm that recovery is workable before an incident.

Business-data and recovery-needs assessment
Microsoft 365 backup options and setup
Exchange, OneDrive, SharePoint and Teams protection
WordPress website backup configuration
Endpoint and business-file backup guidance
Retention and versioning design
Restore testing and verification
Recovery roles and step-by-step documentation
Ransomware-resilience planning
Backup health checks and reporting review

06 / WEBSITE

Website & WordPress Support

Keep an existing business website dependable, secure and connected to your domain and workplace tools. This is support and improvement—not broad creative-agency design.

WordPress core, theme and plugin updates
Error, compatibility and broken-feature troubleshooting
Backup setup and restoration assistance
Security hardening and access review
Malware-response coordination and cleanup guidance
Performance and caching improvements
Contact-form and email-delivery troubleshooting
Domain, DNS and SSL support
Microsoft 365 mailbox and form connections
Maintenance planning and routine checks

07 / SUPPORT

Ongoing IT Administration & Support

Give a small team a dependable point of contact for recurring workplace technology needs without hiring full-time IT staff.

Remote user and administrator support
Microsoft 365 user, group and licence changes
New-starter and departing-user coordination
Routine account and service administration
Software and configuration reviews
Vendor and software coordination
Backup-status and service-health checks
Issue documentation and follow-up
Technology inventory and renewal planning
Monthly administration and improvement priorities

NOT SURE WHERE TO START?

Describe the problem. We’ll help define the next step.

Request a consultation →